Questions | Answers
How long will my order take to make?
Check out the bar at the top of the site for production times. We are usually on the early end of production time but occasionally need the entire window. If you NEED your item by a certain time, please let us know before you order to ensure we can accommodate.
How much is shipping?
In the US, its FREE! We offer free USPS First Class shipping. It will get most anywhere in the US in 3 to 5 days. For a upgrade, you can also choose UPS Ground which is usually3 days or less.
International customers, please reach out before purchasing. We are able to ship to Canada via UPS. Some of our international customer prefer using a freight forwarder. If you would like us to ship directly, we have shipped all over the world and can quote a shipping cost before you order.
What is your return policy?
We want everyone to be happy with their purchase and do our best to provide accurate descriptions and detailed pictures. We offer a one week period for you to return your item for a full refund. Please keep in mind, we are not Wal-Mart. Your item is hand made for you, so it most likely will not be able to be re-sold. We offer a 90 day warranty for any defects. We use high quality leather and components so defects would be very rare.